Building Core Patient & Business Tools in a Growing HealthTech Platform

• Context: Lana Healthcare provides end-to-end solutions for patients, sponsors, and clinics. I worked on core product areas across the patient and business journey.
  
  
• My Role: Managed feature delivery across appointment scheduling, availability, onboarding, profile setup, sponsor dashboards, and reporting tools.
  
  
• What I Delivered:
  
  
  
  • The improved appointment scheduling flow resulted in a 15% reduction in booking drop-offs.
  • Built onboarding flow that doubled completion rate.
  • Supported internal dashboards for business users and external sponsors.
  • Appointment scheduling & availability tools
  • Reporting features for Admin, Patients, and Doctors
  • Multi-role registration and business profiles
    
    
• Collaboration: Worked closely with designers, engineering leads, compliance, and customer support.
  
  

Outcome: Helped increase patient engagement, improved operational workflows, and reduced manual admin work.